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Manager, Home and Community Care

Closing Date:
Open until position filled
Job Summary:

The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate and fund local health services, including hospitals, home and community care, long-term care homes, community health centres (CHCs), community support service agencies and mental health and addictions agencies.  The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, experience and value for money across the health care system.




The Opportunity

The South West LHIN is seeking an accomplished leader to the role of Manager, Home and Community Care for the Grey Bruce region. As a member of the Home and Community Care Team, the Manager, Home and Community Care is responsible for managing daily operations to ensure that effective and efficient services are provided to patients and their families through the provision of care coordination services and long-term care home placement services. The Manager, Home and Community Care leads the delivery of client driven care services by building and maintaining relationships, with community/hospital stakeholders, contracted service providers, and other health systems partners.

What Can I Expect to Do?

  • Lead the delivery of Client Driven Care by building and maintaining relationships, with community/hospital stakeholders, contracted service providers, and other health systems partners.
  • Ensure the effective delivery of patient care and operational support for a specialty/geographic area.
  • Supervise the performance of the Care Coordination team and direct nursing team within a specialty/geographic area, including determining and assigning workload, and coaching and providing guidance on handling care coordination issues.
  • Analyze information from information systems/databases, service providers, patient reports, staff feedback and industry trends and practices to formulate recommendations and provide input to planning processes for future programs, policies and services.
  • Be the first-level of management in a specialty/geographic area.
  • Resolve problems and conflicts regarding clinical and interpersonal issues that require consideration of multiple sources of information. 

How do I qualify?


  • University Degree in Healthcare or Business Administration and/or equivalent education and experience.
  • Regulated health professional with a strong clinical background in palliative care and complex disease an asset (RN preferred


  • Minimum three (3) years of recent and relevant management experience in a unionized environment
  • Knowledge of direct care coordination models used in community health care organizations and a good knowledge of community resources (e.g., services and programs), and roles of health care professionals
  • Knowledge of South West CCAC and South West LHIN business strategies, objectives, priorities and programs, and related patient care priorities and plans and knowledge of the evolving role of LHINs, and the issues and priorities within the healthcare sector and how these impact patient care delivery.
  • Effective communication skills to maintain a range of contacts with health professionals within the community and strong collaboration skills to participate on projects and committees with colleagues across the South West LHIN or local community agencies.
  • Ability to deal constructively with a variety of contentious/difficult situations, discuss sensitive information and influence/persuade others to follow a recommended course of action and good coaching and communication skills to provide instructions and guidance to staff with respect to activities, challenges and questions
  • Strong planning and organizing skills
  • Regular travel throughout the South West LHIN boundaries and occasional travel outside the South West region.
  • Proficiency in French is an asset

Technical Skills:

  • Proficient with PC based hardware/software and inter/intranets.
  • Comprehensive knowledge of Microsoft Office applications (e.g., Outlook, Word, Excel, etc)

Should you be interested in this exciting opportunity, please visit to apply. Application deadline is May 15, 2017. 

Compensation includes competitive salary, benefits and pension plan.

For further information on the South West LHIN please visit:

The LHIN is an equal opportunity employer and all applicants are welcome. We thank all candidates for their interest, however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.

About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.