When you or someone you care about becomes a client of ours, a Care Coordinator will help in a variety of ways. Your Care Coordinator listens to you and works with you to help you access the care and services you need.
Care Coordinators are regulated health professionals, with expertise in nursing, social work, occupational therapy, physiotherapy or speech therapy, and work directly with clients in hospitals, doctor's offices, communities, schools and in peoples' homes. At your first home visit (or shortly afterwards), your Care Coordinator will:
- Learn more about you and your situation, to better understand your needs
- Answer your questions about us and the services we provide
- Conduct a health care assessment
- Develop a customized care plan that meets your specific needs
What else can I expect?
Once your care needs are determined, your Care Coordinator will discuss with you all the options available to meet your needs. As a team, we work together to ensure we connect to every part of the health care system and we are focused on providing comprehensive care planning based on your individual needs.
Support can take a variety of forms. For instance, your Care Coordinator might suggest home care services directly through us or through service provider partners. Or, your Care Coordinator may refer you to additional community resources or government programs. Your Care Coordinator is an expert in this area and can help you find programs and resources you may not know about.
Whatever the support you require, your Care Coordinator can also provide help with completing forms, finding answers to questions and clarifying information.
Care at home
Care Coordinators are trained health care professionals who can assess you and provide advice on what services will best suit your needs. Your specific care plan is completely individual and geared towards your stated goals, achieving optimal health and wellness at home and in your community.
Do you or someone you care about need care at home?
Make a referral »