15, 2014 - The Toronto Central Community Care Access Centre (CCAC)
hosted a panel discussion at the Caregiver Show yesterday that highlighted the
need for better knowledge of community resources and supports. Moderated by
CCAC's Senior Director of Client Services, Dipti
Purbhoo, the panel included a Nurse Practitioner, LTC placement
Coordinator and a Community Care Coordinator, all of whom are on the front
lines dealing with families who need home and community care support. Through
Toronto Central CCAC, these health care professionals work hands-on with the
community in order to provide the necessary resources to support clients and
their families access they care they need.
"People want easy access to the information and supports to help their loves
ones stay at home as long as possible" said Purbhoo. "The interest, response and
questions posed at today's event highlights the need for greater understanding
and access to resources for our community," she continued.
The panel discussion, which took place at the Direct Energy Centre in Toronto, emphasized the growing interest in a
home-based and community care for those requiring medical, health and long-term
care services. The audience engagement highlighted the need for information but
also showcased Toronto Central CCAC's commitment and quality care provided to
"If you haven't made the call, then make it" said one audience member in
reference to the Toronto Central CCAC. He recounted his personal relationship
with the organization and the positive outcomes that resulted from working with
a CCAC Care Coordinator.
Panel discussion topics included an overview of Toronto Community Care Access
- Helping clients find information about resources in their communities
- Helping clients find the right type of care for their particular need in the
- Helping clients get the care they need in their own homes establish care
within their home
Toronto Central CCAC has also been a helpful first point of contact for those
who worry about family members' health issues but don't know where to turn.
Through the CCAC's main number at (416) 506-9888, Toronto residents can call and find out about
locally-based supports to help them with their particular family needs. On
average, the CCAC receives approximately 20,000 calls per month. Contrary to
popular belief, CCAC serves more than the senior community, with supports in
place for parents of special needs children as well as the disabled.
"We have the privilege of going into people's homes and providing much needed
care and support for some of our most vulnerable citizens," said Purbhoo.
"Through greater knowledge of community supports, we can help our clients to
have a better quality of life and stay in their own homes longer. "
Visit YouTube for more information.
About Toronto Central CCAC
Toronto Central CCAC connects people across Toronto with quality in-home and community-based health
care. We provide information, direct access to qualified care providers and
community-based services to help people come home from hospital or live
independently at home. In any given month we serve a population of nearly 1.5
million residents of the Toronto area with their
care needs in the community. In any given month, we support:
- More than 19,000 people of all ages, cultures and backgrounds
- 1,700 kids getting support at their schools
- 400 adults receiving rehabilitation services
- 23,000 information and referral inquiries
- The transition to a long-term care home for 240 clients
- 600 individuals to die at home with dignity
- Saving 1000s of hospital days by transitioning 7,000 clients home for care
- For more information go to https://www.youtube.com/watch?v=jAtKFBXeTMQ&feature=youtu.be
For further information:
MEDIA CONTACT: Julia Oosterman, Julia.Oosterman@toronto.ccac-ont.ca, (416) 217-3820 X2656,