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TC CCAC wins two awards at the OACCAC

TORONTO, June 6, 2016 – Toronto Central Community Care Access Centre (TC CCAC) congratulates two of its employees for winning 2 of 6 awards given at the Ontario Association of CCACs (OACCAC) Awards gala Monday, June 6, 2016. The Individual Staff Award was given to Jacklyn Pearce and the Leadership Award was presented to Dr. Russell Goldman.

"We're an organization focused on client-centred care and innovation, and to achieve this, one of our strategic priorities is that we want to grow and support leaders at every level of our organization" says Stacey Daub, CEO of Toronto Central CCAC. "Russell and Jacklyn winning these two awards really shows what amazing trailblazers we have in the organization."

Dr. Russell Goldman won the Leadership Award, which commends an individual who has demonstrated outstanding leadership qualities in the CCAC environment.

Ms. Daub says, "This is a well-deserved honour. Russell Goldman is a remarkable health care leader whose work as Medical Advisor to the Toronto Central CCAC has resulted in truly groundbreaking initiatives in client-centred care." He co-led the development of the Integrated Palliative Care Program, which won the 2014 Minister's Medal Honouring Excellence in Health Quality and Safety. Dr. Goldman is also Director of the Temmy Latner Centre for Palliative Care, and is a system leader who's been able to champion palliative care and remarkable health care transformation by collaborating with other sectors. His respectful approach to clients, caregivers and partners is both inspirational and effective.

Ms. Daub notes, "Having Russell as a Medical Advisor with Toronto Central CCAC has been invaluable to our understanding of home based palliative care. Russell looks through the lens of evidence, patient and family perspectives. He consistently attempts to build constructive solutions to fulfill his patients' needs."

The Individual Staff Award recognizes a CCAC employee who has demonstrated excellence and caring in contributing to the CCAC Mission and Vision. The CCAC Vision is Outstanding Care – Every person, every day.

Jacklyn Pearce is currently Practice Lead, Coordinated Care Planning with the South & West Toronto Health Links. She promotes system integration by ensuring that connections between organizations are well put together to meet her clients' priorities.

"Jacklyn recently joined me speaking to the LHIN (Local Health Integration Network) about the value of care coordination," recalls Ms. Daub, "and her respect for her clients, and her focus on finding out what was most important to them was evident to everyone." One of Jacklyn's colleagues, Anne Dumais, agrees, "To watch Jacklyn speak to her clients is truly touching.  She shows them such respect and care - it is clear that they are the reason for all the efforts."

Jacklyn was recognized for leading several quality improvement initiatives and demonstrating a commitment to improved client experience. She inspires her colleagues and truly embodies the best of CCAC staff, combining skills, empathy and perseverance.

Toronto Central CCAC thanks both Dr. Goldman and Ms. Pearce for their dedication and inspiration.



About the Toronto Central CCAC
The Toronto Central CCAC connects people across Toronto with quality in-home, clinic and community-based health care. The organization provides information, direct access to qualified care providers and community-based services to help people come home from hospital or live independently at home. Last year, 78,000 residents of Toronto were supported through the Toronto Central CCAC. Driven to provide the best possible outcomes for these clients, the organization is recognized provincially, nationally and internationally as a leader and innovator in the field of homecare.


Media Contact: Julia Oosterman –, (647) 409-3284

About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.