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Research Ethics

Any research or study conducted at the Toronto Central Community Care Access Centre (CCAC), including those with affiliated partners (e.g. hospitals, service providers, universities) or undertaken by persons connected to the Toronto Central CCAC, involving human subjects must be reviewed and approved by the appropriate Research Ethics Board (REB) and the Toronto Central CCAC Research Advisory Committee.  In some cases, a research project may need to be reviewed by more than one Board or Committee. If you think this applies to your research, please contact the Research Specialist who coordinates research activities and handles the administration of all research ethics for the organization.

Staff and graduate students of the Toronto Central CCAC can increase their knowledge and understanding of research ethics by reading the Tri-Council Policy Statement for the Ethical Conduct for Research involving Humans (TCPS).  This policy is available at:

Staff and graduate students can also enhance their understanding and appreciation of research and the ethical principles and ethical conduct that guides research, by taking the Tri-Council Policy Statement (TCPS) tutorial. The TCPS tutorial is free and can be completed in about two hours. The tutorial is available at:

Participation in Research
Participation of staff and service providers in research is very important to the vision and work of the Toronto Central CCAC. Researchers rely on the participation of staff, service providers, service users, caregivers, and other community members to make research possible. This means that researchers sometimes need to recruit participants and interview them about their experiences, opinions and ideas that are pertinent to the research topic.

Participating in research projects at the Toronto Central CCAC is completely voluntary and participants can withdraw their participation at anytime. The researcher must explain the following issues to ALL participants:

  • the purpose of the research
  • what the interview is about
  • how long the interview will last
  • whether the interview is confidential and how the participant’s confidentiality will be protected
  • potential risks and benefits
Participants have a right to ask questions about the research or about other issues related to the research, such as the source of funding, risks involved and how service users or community members may benefit from the research.

Participants agree to be part of a research project by signing a consent form. This form should include a summary of the purpose of the research project, how the researchers will protect participant's confidentiality, the types of questions that the researcher will ask, whether participants will receive compensation (e.g. money or gifts) for their interview, and other relevant information. ​