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Home / Getting Care

Getting Care

​As part of Patients First: Action Plan for Health Care and the transfer of Community Care Access Centres (CCAC) services and staff to Local Health Integration Networks (LHIN), your patient record has been transferred safely and securely from your local CCAC to your local LHIN. There will be no disruption to your care as a result of the transfer of your record, and your health care provider(s) will remain the same. If you have any questions, please call 1-844-999-3160 or email yourrecord@HSSOntario.ca.

Alt=""Getting started

If you need health-care support it may be hard to know where to start – let us help you get the care you need. It's as easy as a single phone call… 

 

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Alt=""Finding a Family Doctor

Do you need a family doctor? Many Ontarians want to have a primary health-care provider but have a difficult time finding one. Health Care Connect is a program designed to help you find a Family Doctor or Nurse Practitioner in your area. 

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Alt=""Care at home

People need care at home for many reasons – to maintain independence, to support chronic conditions or to recover from illness. Whether you need ongoing or short-term health support, we can provide nursing, physiotherapy, personal support and other at-home services. Our goal is to help you live in safety and comfort, at home.

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Alt=""Care at school

For our young patients, support at school is key to their educational success. We offer school health support services as well as mental health and addiction nursing to provide specialized care to young people in need.

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Alt=""Care in the community

Community services can provide invaluable support for patients and caregivers. We are here to help you explore options to enhance your independence and well-being. Examples can include: transportation services, meal delivery and homemaking. Some services are at a charge, and many are at no cost to you.

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Alt=""Supported living

There are many ways to live as independently as possible while still receiving the health-care services you need. Options include adult day programs, supportive housing, retirement homes and more – we can help you and your family get the care you need.

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Alt=""Long-term care

Long-term care may become an option if you are finding it too difficult to live independently at home even with other supports in place. We can help you find more appropriate living arrangements in a long-term care home, and support you and your family to make the best decisions to meet your needs.

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Alt=""Patient and caregiver resources

We know that patients and caregivers are faced with endless online information sources – it can be difficult to know how to make sense of it all. We hope our resource section provides you with the answers you are looking for – check back often, as we will continue to update this page. You may also want to check your local Healthline.

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