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OACCAC Welcomes Ontario’s New Plan to Improve Home and Community Care

TORONTO, May 13, 2015 – The Ontario Association of Community Care Access Centres (OACCAC) supports the government in its plan to increase consistency, predictability and uniformity in the provision of home and community care.

"Combined with the targeted three-year, $750 million increase announced in the 2015 Budget, this new plan further demonstrates the government's commitment to improving and expanding home and community care," said OACCAC CEO Catherine Brown. "By launching Patients First: A Roadmap to Strengthen Home and Community Care, Minister Hoskins is supporting patients and caregivers and committing to the implementation of the Donner report, Bringing Care Home."

People in communities across the province rely on strong, stable and integrated home and community care that puts patients' and caregivers' needs first. Ontario's 14 Community Care Access Centres (CCACs) deliver on this expectation every day. CCACs welcome every opportunity to make greater use of their proven ability to increase patient access, provide safe, high-quality care and deliver better value for public dollars.

"CCACs see first-hand the rapid rise in the number of people who need care, and the increase in complexity of their care needs," said Brown. "Home and community care is quite rightly one of Ontario's most important healthcare priorities. We applaud Minister Hoskins' 10 point plan, and note that, like the Donner report, it responds directly to recommendations put forward in the OACCAC's recent White Paper."

"Ontario's CCACs are committed to continuously improving the patient and caregiver experience. We are eager to work with the government and our healthcare partners to implement this roadmap, leveraging the many collaborative initiatives we have underway," said Brown.


Quick Facts:

  • The white paper Making Way for Change: Transforming Home and Community Care for Ontarians, published in October 2014, recommends:

  • Increased support for caregivers.

Creation of flexible and adaptable home care service models that recognize and respond to the unique needs of patients and their families, including direct funding models, which give them greater control over their services.

Strengthening province-wide and regional health system capacity planning and ensure that future home and community care needs are built into long-term planning.


What CCACs offer:

  • A single point of access and accountability for home care and long-term care placement in every community across Ontario

  • An effective regional system of professional care coordination linking home care with hospitals, primary care and other health and social service providers

  • Standardized, evidence-based assessment tools that inform individual patient care plans and system-level planning and performance measurement

  • One electronic health record for every home care patient –the first and only one in Ontario

  • A single information technology network that enables patient information to be shared securely among care providers. The electronic health record, which includes assessment and service information for millions of patients, provides a rich source of information to inform health system planning and evidence-based care planning guidelines and service models

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About the OACCAC

The OACCAC is a not-for-profit organization that serves as the collective voice for our members, Ontario's 14 Community Care Access Centres (CCACs). We work with our members to promote better patient care by improving access, value and quality for patients and the health-care system. Together with our health partners, we develop innovative and effective ways to provide Ontarians with the home and community care they need.


Nolan Reeds, Director, Communications and Stakeholder Engagement


About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.