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Supporting 1 in 17 People in Our Community

Front Cover of the 2015-2016 Community ReportHome and Community Care in Ontario is changing and the Waterloo Wellington Community Care Access Centre (WWCCAC) is excited to play a key role in its transformation in our region. (Click on the image to the right to download a copy of our 2015-2016 Community Report.)

This past year was particularly exciting for WWCCAC. The Ministry’s Patients First proposal re-affirmed our shared vision of what home and community care could be. It also confirmed that we were well on our way in planning and implementing key initiatives, such as our neighbourhood model, that support this vision – initiatives that focus on the delivery of high quality, consistent and better integrated home and community care.

Throughout the year, we saw an increase in demand for WWCCAC services, as well as an increase in the number of patients managing complex health conditions. Through the commitment and dedication of our staff, our healthcare partners and our Board of Directors, WWCCAC met that demand and made it possible for more people to access care and remain safely in their home, which is where they want to be. 

While change is coming, the pivotal role that home and community care plays in the health care system remains unchanged. We are embarking on an exciting journey and look forward to our continued role in advancing the modernization of home and community care. We are also pleased to share that we achieved a balanced budget.