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Waterloo Wellington CCAC To Enhance Transition from Hospital to Home

Colin Carmichael, Communications Manager

WATERLOO - The hiring of 6 Rapid Response Nurses (RRNs) in Waterloo Wellington will improve the sometimes difficult transition for patients as they return home after a stay in hospital.  Part of a provincial initiative, the RRNs will complement the WWCCAC's existing hospital and community care coordinators; ensuring the patient is connected to a primary care provider and has an appointment within 7 days after discharge from hospital.

"Our aim is to help people stay at home safely and independently by providing access to the clinical care and community supports our patients need", says Barry Monaghan, interim CEO at WWCCAC, "The Rapid Response Nurses have an important role to play in helping us achieve that goal."

Rapid Response Nurses will help patients: 

  • Understand their illness and symptoms,
  • Understand their hospital discharge plan,
  • Understand how to take prescribed medications,
  • Arrange for follow-up medical appointments or tests,
  • Connect with their primary care providers, ensuring everyone has necessary information, about each step of the patients' journey and,
  • Receive appropriate home supports as quickly as possible so that they have everything they need to stay at home safely.

About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.