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Project Manager

Closing Date:
Open until position filled
11/30/2014
Job Summary:

 

Waterloo Wellington Community Care Access Centre

Notice of Administrative Job Vacancy

 

Date of Posting:        November 18, 2014Posting:              14/A/14
Closing Date:            November 30, 2014Union:                 Non-Union

Position:   Project Manager

(System Coordinated Access)

FTE:                    1.0 – Full-time

Initial Assignment:  Patient Services / 141 Weber Street, Waterloo ON initially but note that this position may be subject to a location change or hoteling in future.

Regular Day Shift.

 

GENERAL ACCOUNTABILITY:

This role is responsible for the implementation, communication and monitoring of specific project plans to meet goals and objectives including coordination and delegation of work assignments for internal resources, tracking milestones and monitoring project budgets and other resources.

 

Reporting to the Director, System Coordinated Access, the Project Manager will be a lead responsible for the implementation of an integrated, coordinated system of access to services through partnerships with organizations providing chronic disease prevention and self-management services.

 

NATURE & SCOPE:

  • Performs as a project manager in applying project management phases and best practices, including planning, development, implementation, monitoring, and evaluation for Coordinated Access related projects.
  • Prepares standard project plans, schedules and project documentation reports.
  • Coordinates program evaluation, analysis, and program improvement activities.
  • In collaboration with Director, internal, external agency and regional groups, develops overall project plans.
  • Handles complex problems in an expedient and efficient manner requiring professional judgment and latitude for independent action within generally defined policies and procedures.
  • Coordinates and delegates work assignments for internal resources.  Directly supervises staff as appropriate.
  • Implements, communicates and monitors specific project plans to meet goals and objectives including: tracking milestones, monitoring project budgets and other resources.
  • Proactively identifies risks and develops plans to mitigate.
  • Coordinates and leads project status meetings.
  • Develops and delivers presentations using various visual tools (power point graphics etc.), to effectively communicate to stakeholder groups.
  • Other duties as required. 
     
    Relationship Management
  • Establishes and maintains effective working relationships with CCAC colleagues, internal stakeholders, inter-agency partners as well as inter-regional partners.
  • Works with colleagues on internal or external committees.
  • Collaborate with the Waterloo Wellington System Coordinated Access Steering Committee, the Waterloo Wellington Local Health Integration Network (WWLHIN), the WWLHIN CDPM Primary Care Lead, and the Coordinated Access Resource Centre hosted at WWCCAC.

    Knowledge
  • In depth knowledge of workflows relevant to business services, departmental projects and enterprise level projects.
  • Awareness of policies and procedures, and resources for obtaining support and knowledge of service agreements in place.
  • Knowledge of approaches, techniques and tools used to triage and troubleshoot workflow issues.
  • Good knowledge of performance improvement approaches used in healthcare and community care settings.
  • Proficiency in MS Project and/or other planning software and MS Office Applications (i.e. Word, Excel, Power Point etc.).
  • Good knowledge of CCAC priorities, policies, practices and service standards.

    Accountability & Decision Making
  • Under the direction of the Director, position is accountable for administering projects and participating in the management of projects.
  • Accountable for providing accurate and appropriate information to the management team and external partners to facilitate decision making.
  • Coordinates program evaluation, analysis, and program improvement activities
  • Analyzes problems and develops recommendations for corrective action.
  • Participates in resolution of concerns. 

    Leadership
  • Ongoing project management responsibilities.
  • May provide guidance, instruction to internal and external parties and direct supervision to internal employees.

    Communication
  • Demonstrates strong communication and presentation skills to prepare community based strategic level presentations, reports and correspondence.
  • Highly skilled in group facilitation, active listening, and oral and written communication to obtain beneficial outcomes in multi stake holder interactions.
  • Strong collaborative skills to participate on committees and to work with colleagues both internally and externally.
  • Advanced oral and written proficiency in English.

    QUALIFICATIONS:
  • Undergraduate degree or equivalent experience.
  • 5 + years of progressively responsible experience in a project management role.
  • Professional certification in project management – PMP certification preferred.
  • Possess excellent knowledge and experience with project management tools.
  • Demonstrated ability to independently manage multiple projects simultaneously and successfully close out projects.
  • Demonstrated management skills to influence others, provide leadership, build teams, problem solve and resolve conflict.
  • Superior skills in facilitation, business analysis, negotiation, organization, written and oral communication and relationship management.
  • In depth knowledge of workflows relevant to business services, departmental projects and enterprise level projects.
  • For the current project, experience in Chronic Disease Prevention and Self-Management Services preferred.
  • Awareness of policies and procedures, and resources for obtaining support and knowledge of service agreements in place.
  • Knowledge of approaches, techniques and tools used to triage and troubleshoot workflow issues.
  • Good knowledge of performance improvement approaches used in healthcare and community care settings.
  • Proficiency in Eclipse PPM and/or other planning software and MS Office Applications (i.e. Word, Excel, Power Point etc.).
  • Good knowledge of CCAC priorities, policies, practices and service standards.
  • Demonstrate strong communication and presentation skills to prepare community based strategic level presentations, reports and correspondence.
  • Highly skilled in group facilitation, active listening, and oral and written communication to obtain beneficial outcomes in multi stake holder interactions.
  • Strong collaborative skills to participate on committees and to work with colleagues both internally and externally.
  • Advanced oral and written proficiency in English.
  • Establish and maintains effective working relationships with CCAC colleagues and internal stakeholders.
  • Establishes and maintains effective relationships with inter-agency partners.
  • Works with colleagues on inter or intra CCAC committees.        
  • Ability to travel within Waterloo Wellington area.

    If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting posting #14/A/14 before 4:30 p.m. on November 30, 2014 to Human Resources (e-mail: hr@ww.ccac-ont.ca). We thank all applicants in advance; however, we will be communicating only with those selected for an interview.

     

    THE WATERLOO WELLINGTON CCAC IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY.

     

About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.