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Director, Human Resources, Full-Time

Closing Date:
Open until position filled
Job Summary:

Waterloo Wellington Community Care Access Centre & Waterloo Wellington Local Health Integration Network

Notice of Administrative Job Vacancy

Date of Posting:February 10, 2017

Posting:     17/A/03

Closing Date:   March 3, 2017

Union:       Non-Union

Position:         Director of Human Resources         

FTE:           1.0 – Full Time

​Initial Assignment: 141 Weber Street, Waterloo ON.  Regular Day Shift.​


The Director, Human Resources is accountable for leading the development and execution of the Waterloo Wellington LHIN's human resources plan and enabling programs in support of the delivery of outstanding care & service – every person, every day and reflective of our organization's values.  The Director will have a comprehensive focus on the delivery of Human Resources services to ensure the best staff experience resulting in the best possible patient/client care.  The ability to develop and maintain partnerships and to work effectively in a fast paced innovative environment will establish you as a trusted and collaborative business partner.


  • Participates in the development of an organization wide HR Strategy that is aligned with the organization's strategic priorities, in the context of changing sector and organization demands (e.g. new corporate initiatives, workforce demographics)

  • Provides strategic direction in the development and delivery of HR programs including organizational structure, labour and employee relations, recruitment, performance management, total compensation, training, succession, culture and engagement

  • Determines and implements labour relations strategies and programs; partners with union officials to co-create solutions; identifies issues for inclusion in labour negotiations and negotiates collective agreements

  • Develops an annual workplan including determining priorities and evaluating performance outcomes

  • Determines annual budgets in the context of the organization's broader budget – monitors budget and takes corrective action as needed

  • Based on annual plan (department and organization), determines staffing resource requirements

  • Determines efficient and effective HR service delivery model including partnerships and technology requirements

  • Creates and monitors risk management plan, monitors and creates action plans for mediation, where required

  • Develops HR policy and monitors compliance with HR-related policy, legislation and regulation

  • Oversees / monitors the implementation of HR programs, and reviews performance indicators to ensure programs are effective

  • Provides subject matter advice and guidance to the executive team and leadership

  • Responsible for ensuring resolution on the organization's most complex and high risk people / talent issues

  • Participates and/or leads internal and sector committees and initiatives, including partnerships with other LHINs and health service providers


  • Education and experience typically includes a university degree / college diploma with specialization in human resources, a Certified Human Resources Professional/Leader (CHRP/L) designation and 5 – 7 years of professional experience (or equivalent)

  • Breadth and depth of knowledge in all talent and human resource practices, including legislative and regulatory environment as well as labour relations in a unionized environment

  • Experience with development of reporting and data analysis using HRIS and other software will be a definite asset

  • Knowledge of the Ontario health sector and workforce trends within the sector

  • Knowledge of the LHIN/CCAC's programs and services in order to develop impactful sector-specific HR and people practices

  • Managerial skills in support of strategic and operational planning, budget development/maintenance, and people leadership

  • Demonstrated experience using change management practices and tools, and the ability to champion change

  • Experience using and applying social media tools to build brand and acquire talent

  • Highly organized, detail oriented and able to manage competing priorities in a timely manner

WWCCAC strives to create a respectful, accessible and inclusive work environment.  Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources at for assistance. 

If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting posting #17/A/03 before 4:30 p.m. on March 3, 2017 to Human Resources (e-mail: We thank all applicants in advance; however, we will be communicating only with those selected for an interview.





About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.