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Program Assistant

Closing Date:
Open until position filled
Job Summary:

Waterloo Wellington Community Care Access Centre
Notice of CUPE Job Vacancy


Date of Posting:     February 26, 2014Posting:           14/C/15
Closing Date:         March 4, 2014Union:              CUPE
Classification:        HPC Program Assistant; Part-Time 0.8 FTE                                 Rate of Pay:     $20.82 - $23.67
Initial Assignment:  450 Speedvale, Guelph, ON. Monday to Thursday, 8:30 am to 4:30 pm.                                  Provides relief at CCAC locations or teams as required


  • Providing administrative support to the Patient Services
  • Organizing statistical information;
  • Researching material and information;
  • Creating, compiling, filing, modifying and maintaining spreadsheets, reports and databases, including web based materials;
  • Coordinating meetings, preparing and distributing information, word processing;
  • Assisting in the design and preparation of presentation materials;
  • Interacting with providers;
  • Performing administrative tasks, including filing and faxing;
  • Preparing summary documents to identify trends and deviations;
  • Assisting other division staff as required;
  • Other duties as required.



  • Successful completion of grade 12, plus an additional business program of up to two years in duration (e.g., business practices, business administration, business diploma, etc);
  • Two to three years of relevant administrative office experience; 
  • Proficient in the operation of a personal computer in a networked environment using multiple software applications, data entry skills and keyboarding skills;
  • Proficient with various software programs and databases, including advanced Excel skills;
  • Excellent attention to detail;
  • Able to communicate effectively in both oral and written formats with internal staff and external stakeholders;
  • Knowledge of office systems, procedures and business practices;
  • Able to work effectively in a team based setting, strong planning and organizational skills, along with the ability to multi-task and respond to changing priorities, and to work independently.

This position may be assigned other shifts, including weekend rotation, as well as any of our work locations.

If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting posting #14/C/15 before 4:30 p.m. on March 4, 2014 to Human Resources (e-mail: We thank all applicants in advance; however, we will be communicating only with those selected for an interview.

About the CCAC

Community Care Access Centres (CCACs) connect people across Ontario with quality in‐home and community‐based health care. CCACs provide information, access to qualified care providers and community‐based services to help people come home from hospital or live independently at home.