CCAC Provincial Boundary Map


To find your local region, please enter your postal code


Contact Us

home and community care SUPPORT SERVICES CENTRAL

We are funded by the Ontario government to provide home and community care support services to residents of the diverse communities across north Toronto (North York), parts of Etobicoke, most of York Region, and South Simcoe County, a catchment area with over 1.8 million people. 

We provide a range of specialized health services to make it possible for people to live independently at home. We also help people explore options such as adult day programs, short and long-term care and supportive housing.

Care coordinator with laptop speaking to female patient

General Inquiries and Referrals

Please contact us at: 



Toll-Free: 1-888-470-2222

TTY: 416-222-0876

310-2222 – no area code required

Fax for patient referrals: 416-222-6517 or 905-952-2404

Hours of Operation: 8:30 a.m. to 8:30 p.m. 7 days a week  


*Visitor restrictions currently in place*

11 Allstate Parkway, Suite 500

Markham, ON  L3R 9T8

Telephone: 905-948-1872

Toll free: 1-866-392-5446

Fax: 905-948-8011


Please note, due to the COVID-19 pandemic, our office is not currently open to the public. We look forward to resuming regular office hours and welcoming visitors as soon as possible. Until further notice, please contact us via the above phone numbers. Thank you.  

View a list of our clinics and hospital-based home and community care coordinator locations


Frequently asked questions

Our Frequently Asked Questions (FAQ) page provides answers to common questions about us, our role and our services. We update this section regularly so we recommend you check back from time to time.

Visit FAQs »


How are we doing? We value your feedback and input on all aspects of our services. If you have compliments, concerns or questions, we want to hear from you. 

 Visit our feedback page »

For general feedback, you may also use the contact form below. 

Please be advised - the contact form below is not to be used to provide patient information, or for home and community care service inquiries. 

  • Please do not enter any Personal Health Information into the form below.
  • If you wish to relay Personal Health Information, please instead call our toll free number at 1-888-470-2222. 
  • If your request is urgent and requires immediate medical attention, please call 911 or present yourself to your local hospital emergency. 
  • Typically we will respond to you within 72 hours. However, this account is not checked on weekends or statutory holidays.

 Visit our feedback page »

Contact Reason

Email Address