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home and community care

We are funded by the Ministry of Health and Long-Term Care to provide home and community care services.

We provide a range of specialized health services to make it possible for people to live independently at home. We also help people explore options such as adult day programs, short and long-term care and supportive housing.

We serve the diverse communities of York Region, South Simcoe, North York and areas of northern Toronto, an area with over 1.8 million people.


General Inquiries and Referrals:Care coordinator with laptop speaking to female patient



Toll-Free: 1-888-470-2222

TTY: 416-222-0876

310-2222 – no area code required

Fax for patient referrals: 416-222-6517 or 905-952-2404

Hours of Operation: 8:30 a.m. to 8:30 p.m. 7 days a week  



11 Allstate Parkway, Suite 500

Markham, ON  L3R 9T8

Telephone: 905-948-1872

Toll free: 1-866-392-5446

Fax: 905-948-8011


Head Office Hours of Operation: Our office hours are currently on pause due to the COVID-19 pandemic. We look forward to resuming our office hours of 8:30 a.m. to 4:30 p.m. Monday to Friday as soon as possible. Until further notice, our office is NOT OPEN TO THE PUBLIC due to the COVID-19 pandemic.

View a list of our clinics and hospital-based home and community care coordinator locations


Frequently asked questions

Our Frequently Asked Questions (FAQ) page provides answers to common questions about us, our role and our services. We update this section regularly so we recommend you check back from time to time.

Visit FAQs »


How are we doing? We value your feedback and input on all aspects of our services.

If you have compliments, concerns or questions, we want to hear from you.  

DO NOT enter any Personal Health Information into the form below. The form below is not for patient feedback – please call 1 888 470 2222.

 Visit our feedback page »

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