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Contact Us

​​If you are already a patient of our organization please call your care team direct by using your VIP phone number provided by your care coordinator.

If you cannot find your VIP phone number, just dial 1-800-811-5146, or TTY Toll Free: 1-800-811-5147. You will get a live answer from 8:00 a.m. to 8:00 p.m., seven days a week.


Map of South West home and community care offices... 

London - Head Office

356 Oxford Street West, London, ON N6H 1T3
Telephone: 1-800-811-5146
TTY: 519-473-9626, TTY Toll Free: 1-800-811-5147, Fax: 519-472-4045

Office Hours: 8:30 am to 4:30 pm Monday to Friday
Client Services Access: 8:00 am to 8:00 pm Daily (including weekends and holidays)
Email: info-london@sw.ccac-ont.ca

Hanover
90-7th Avenue, Hanover, N4N 2G9
Fax: 519-881-1425

Office Hours: 8:30 am to 4:30 pm Monday to Friday    
See Owen Sound after hours


Owen Sound
1415 1st Avenue West, Suite 3009,  Owen Sound, ON N4K 4K8
Fax: 519-371-5612

Office Hours: 8:30 am to 4:30 pm Monday to Friday
Client Services Access: 8:00 am to 6:00 pm Monday to Friday
8:30 am to 6:00 pm Weekends and holidays

St. Thomas
1063 Talbot St, Unit 70, St Thomas, ON N5P 1G4
Fax: 519-631-2236

Office Hours: 8:30 am to 4:30 pm Monday to Friday
See London after hours
Email: info-stthomas@sw.ccac-ont.ca

Seaforth
32 Centennial Drive, P.O. Box 580, Seaforth, ON N0K 1W0
Fax: 519-527-0470

Office Hours: 8:30 am to 4:30 pm Monday to Friday
See Stratford after hours

Stratford
65 Lorne Avenue East, Stratford, ON N5A 6S4
Fax: 519-273-2847

Office Hours: 8:30 am to 4:30 pm Monday to Friday
Client Services Access:
8:00 am to 8:00 pm Monday-Friday
8:30 am to 4:30 pm Weekends and holidays

Woodstock
1147 Dundas Street, Woodstock, ON N4S 8W3
Fax: 519-539-0065

Office Hours: 8:30 am to 4:30 pm Monday to Friday
See Stratford after hours
Email: info-woodstock@sw.ccac-ont.ca

Most hospitals in the South West region are staffed with our team members during daytime hours. Ask your local hospital staff how to get in touch with the on-site home and community care staff to access services. Map of South West Hospitals...

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