Accountability, Strategy & Performance

Home and Community Care Support Services is a Government of Ontario Crown agency with accountability to the Ministry of Health, Ministry of Long-Term Care and Ontario Health. We are guided by provincial legislation, including Bill 175, Connecting People to Home and Community Care Act, 2020, Fixing Long-Term Care Act, 2021 and the More Beds, Better Care Act, 2022 

In accordance with government priorities to strengthen and better integrate Ontario’s health care system, we are working to modernize home and community care services within the Ontario Health Teams model of care, so patients’ health care journeys are seamless and they receive better and faster care that meets their unique needs.  

We are committed to being as transparent as possible about our work and the care we provide. The following documents outline our accountability and highlight details on our performance, achievements and ongoing commitment to quality improvement.  

  • Accountability Agreement  
  • Memorandum of Understanding  
  • Priority Letter  
  • Annual Business Plan 
  • Expense Reports  
  • Audited Financial Statement  
  • Annual Report  
  • Quality Improvement Plan 

To access the above reports, plans and agreements, please visit our Document Library.

To access Board member expenses, please visit our Board of Directors page.