North West

North West Office Locations

  • Thunder Bay(Corporate Office)
    961 Alloy Drive
    Thunder Bay, ON, P7B 5Z8
    Toll-free:  800-626-5406
    Fax:  1-807-684-9533
  • Kenora – By Appointment Only
    3-35 Wolsley Avenue
    Suite #3
    Kenora, ON, P9N 0H8
    Toll-free:  1-877-661-6621
  • Dryden – By Appointment Only
    6-61 King Street
    Dryden, ON, P8N 1B7
    Toll-free:  1-877-661-6621
  • Fort Frances – By Appointment Only
    110 Victoria Avenue
    Fort Frances, ON, P9A 2B7
    Toll-free:   1-877-661-6621
  • Rainy River- No Public Access / Staff Only
    113-4th Street
    Box 457
    Rainy River, ON, P0W 1L0
    Toll-free:  1-877-661-6621
  • Sioux Lookout – By Appointment Only
    1 Meno Ya Win Way, Rm Ly1003
    Box 657
    Sioux Lookout, ON, P8T 1K8
    Toll-free:  1-877-661-6621
  • Geraldton – No Public Access / Staff Only
    510 Hogarth Avenue West
    Geraldton, ON, P0T 1M0
    Toll-free:  1-807-854-2292
  • Marathon – No Public Access / Staff Only
    26 Peninsula Road
    Box 1559
    Marathon, ON, P0T 2E0
    Toll-free:  1-866-449-3313
  • Nipigon – No Public Access / Staff Only
    125 Hogan Road
    Box 37
    Nipigon, ON, P0T 2J0
    Toll-free:  1-807-887-5862
  • Red Lake/Ear Falls – No Public Access / Staff Only
    #51-Hwy 105
    Box 219
    Red Lake, ON, P0V 2M0
    Toll-free:  1-877-661-6621

Compliments and Concerns?

Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways:


Phone: (807) 766-2846

Toll Free: 1-800-626-5406

Mail: Home and Community Care Support Services North West Compliments and Concerns
Attn: Quality And Risk Team
931 Allow Drive
Thunder Bay, ON
P7B 5Z8

Newsroom and Media Relations

Visit our newsroom for more information on news and events. 

For all media-related enquiries, please contact