North West

North West Office Locations

  • Thunder Bay(Corporate Office)
    961 Alloy Drive
    Thunder Bay, ON, P7B 5Z8
    Toll-free:  800-626-5406
    Fax:  1-807-346-4625
  • Kenora – By Appointment Only
    3-35 Wolsley Avenue
    Suite #3
    Kenora, ON, P9N 0H8
    Toll-free:  1-877-661-6621
  • Dryden – By Appointment Only
    6-61 King Street
    Dryden, ON, P8N 1B7
    Toll-free:  1-877-661-6621
  • Fort Frances – By Appointment Only
    110 Victoria Avenue
    Fort Frances, ON, P9A 2B7
    Toll-free:   1-877-661-6621

Compliments and Concerns?

Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways:


Phone: (807) 766-2846

Toll Free: 1-800-626-5406

Mail: Home and Community Care Support Services North West Compliments and Concerns
Attn: Quality And Risk Team
961 Alloy Drive
Thunder Bay, ON
P7B 5Z8

Newsroom and Media Relations

Visit our newsroom for more information on news and events. 

For all media-related enquiries, please contact

For non-media-related enquiries about Home and Community Care Support Services and to serve you best, please visit the Contact Us page to access additional contact information.


TitleSummaryRegionLast ModifiedCategoryFile TypeFile SizeLinkhf:doc_tagshf:doc_categorieshf:file_type
Adult Infusion Therapy Intravenous Remdesivir Referral Form

Referral form for administering COVID-19 antivirals in North West community.

January 4, 2024pdf562 KBnorth-westformspdf
COPD and Heart Failure Telehomecare Referral Form

September 17, 2022pdf867 KBnorth-westformspdf
COVID-19 Remote Monitoring Program Referral Form

Patients enrolled in the COVID-19 Remote Monitoring Program use an app on their smartphone to report their symptoms to their nurse.

January 29, 2024pdf251 KBnorth-westformspdf
Home I.V. Therapy

To ensure that your patient receives I.V. therapy in a timely and efficient manner, be sure to complete ALL areas on this referral form. 24 hour notice may be required depending on availability of the drug, supplies and/or service provider.

April 10, 2024pdf358 KBnorth-westformspdf
Mental Health and Addiction Nurse Referral Form – English

September 17, 2022pdf169 KBnorth-westformspdf
Mental Health and Addiction Nurse Referral Form – français

September 17, 2022pdf185 KBnorth-westformspdf
North West Home and Community Care Services Referral Form

September 17, 2022pdf1 MBnorth-westformspdf
Palliative Symptom Management Kit Order Form

Palliative Symptom Management Kit Order Form, North West

December 11, 2023pdf123 KBnorth-westformspdf