North West area
We are now Ontario Health atHome (opens in a new tab) , a single organization coordinating local home and community care, long-term care placement and help finding services in the community. Our name has changed but our services remain the same. Patients continue to work with the same patient care teams and can contact us the same way.
Information and Referral
310-2222
Toll-free:1-800-626-5406
TTY:711 and ask the operator for 1-800-626-5406
Visit North West Healthline
North West Area Office Locations
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Thunder Bay(Corporate Office)
961 Alloy Drive
Thunder Bay, ON, P7B 5Z8
Toll-free: 800-626-5406
Fax: 1-807-346-4625 -
Kenora – By Appointment Only
3-35 Wolsley Avenue
Suite #3
Kenora, ON, P9N 0H8
Toll-free: 1-877-661-6621
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Dryden – By Appointment Only
6-61 King Street
Dryden, ON, P8N 1B7
Toll-free: 1-877-661-6621
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Fort Frances – By Appointment Only
110 Victoria Avenue
Fort Frances, ON, P9A 2B7
Toll-free: 1-877-661-6621
Compliments and Concerns?
Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways:
Email: Nw.Quality@ontariohealthathome.ca
Phone: (807) 766-2846
Toll Free: 1-800-626-5406
Mail: Ontario Health atHome Compliments and Concerns
Attn: Quality And Risk Team
961 Alloy Drive
Thunder Bay, ON
P7B 5Z8
Newsroom and Media Relations
Visit our newsroom for more information on news and events.
For all media-related enquiries, please contact media@ontariohealthathome.ca.
For non-media-related enquiries, please visit the Contact Us page to access additional contact information.
Accessibility Documents
Forms
| Title | Summary | Region | Last Modified | Category | File Type | File Size | Link | hf:doc_tags | hf:doc_categories | hf:file_type |
|---|---|---|---|---|---|---|---|---|---|---|
| Adult Infusion Therapy Intravenous Remdesivir Referral Form | Referral form for administering COVID-19 antivirals in North West community. | North West | January 4, 2024 | Forms | 562 KB | north-west | forms | |||
| COPD and Heart Failure Telehomecare Referral Form | … | North West | September 17, 2022 | Forms | 867 KB | north-west | forms | |||
| COVID-19 Remote Monitoring Program Referral Form | Patients enrolled in the COVID-19 Remote Monitoring Program use an app on their smartphone to report their symptoms to their nurse. | North West | January 29, 2024 | Forms | 251 KB | north-west | forms | |||
| Formulaire de demande pour la divulgation de renseignements personnels | Formulaire de demande pour la divulgation de renseignements personnels. En vertu de la Loi de 2004 sur la protection des renseignements personnels sur la santé Veuillez | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | July 8, 2024 | Forms | 2 MB | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms | |||
| Home I.V. Therapy | To ensure that your patient receives I.V. therapy in a timely and efficient manner, be sure to complete ALL areas on this referral form. 24 hour notice may be required depending on availability of the drug, supplies and/or service provider. | North West | April 10, 2024 | Forms | 358 KB | north-west | forms | |||
| Mental Health and Addiction Nurse Referral Form – English | … | North West | September 17, 2022 | Forms | 169 KB | north-west | forms | |||
| Mental Health and Addiction Nurse Referral Form – français | … | North West | September 17, 2022 | Forms | 185 KB | north-west | forms | |||
| Negative Pressure Wound Therapy Referral Form | Note: NPWT will continue to be assessed in the community, and settings may be reviewed based on exudate and patient tolerance. Continuation of NPWT is dependent on wound healing goals being met. Maximum treatment time for NPWT is 8 weeks. | North West | July 15, 2024 | Forms | 87 KB | north-west | forms | |||
| Palliative Symptom Management Kit Order Form | Palliative Symptom Management Kit Order Form, North West | North West | December 11, 2023 | Forms | 123 KB | north-west | forms | |||
| Referral for Ontario Health atHome Services | Referral for Ontario Health atHome Services in North West | North West | June 29, 2024 | Forms | 410 KB | north-west | forms | |||
| Request for Release of Personal Health Information | Request for Release of Personal Health Information under the Personal Health Information Protection Act, 2004 | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | July 8, 2024 | Forms | 2 MB | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms |