Information and Referral


(No area code required)

Fax:416-222-6517 or 905-952-2404

IMPORTANT: DO NOT send any personal health information. This email is not for patient feedback or referrals. Please call us directly at the numbers listed above. We aim to respond within 72 hours, however, this email account is not checked on weekends or statutory holidays.

Visit Central Healthline

Central Healthline logo in English

Central Office Locations

  • Markham(Corporate Office)
    11 Allstate Parkway, Suite 500
    Markham, ON, L3R 9T8
    Toll-free:  1-866-392-5446
    Fax:  905-948-8011
  • Newmarket
    1100 Gorham Street Unit 1
    Newmarket, ON, L3Y 8Y8
  • North York
    45 Sheppard Avenue East Suite 600
    North York, ON, M2N 5W9

Compliments and Concerns?

Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways:

Email: central.patientexperience@hccontario.ca

Phone: 905-948-1872 ext. 7230

Mail: Home and Community Care Support Services Central
Manager, Patient Experience
11 Allstate Parkway, Suite 500,
Markham, ON L3R 9T8

Newsroom and Media Relations

Visit our newsroom for more information on news and events. 

For all media-related enquiries, please contact HCCSSmedia@hccontario.ca.

For non-media-related enquiries about Home and Community Care Support Services and to serve you best, please visit the Contact Us page to access additional contact information.