North East

North East Office Locations

  • North Bay(Corporate Office)
    1164 Devonshire Ave.
    North Bay, ON, P1B 6X7
    Toll-free:  1-800-461-2919
    Fax:  705-474-0080
  • Kirkland Lake (By Appointment Only)
    53 Government Road West
    Kirkland Lake, ON, P2N 2E5
    Toll-free:  1-800-461-2919
    Fax:  705-567-9407
  • Parry Sound (By Appointment Only)
    6 Albert Street
    Parry Sound, ON, P2A 3A4
    Toll-free:  1-800-461-2919
    Fax:  855-773-4056
  • Sault Ste. Marie
    390 Bay Street
    Second Floor
    Sault Ste. Marie, ON, P6A 1X2
    Toll-free:  1-800-461-2919
    Fax:  705-949-1663
  • Sudbury
    40 Elm St
    Suite 41-C
    Sudbury, ON, P3C 1S8
    Toll-free:  1-800-461-2919
    Fax:  705-522-3855
  • Timmins
    330 Second Avenue
    Suite 101
    Timmins, ON, P4N 8A4
    Toll-free:  1-800-461-2919
    Fax:  705-267-7795

Compliments and Concerns?

Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways:

Email: nequality&risk@hccontario.ca

Phone: 1-800-461-2919 x 4691

Mail: Home and Community Care Support Services North East Compliments and Concerns
Attn: Quality and Risk Team
40 Elm St, Suite 41-C
Sudbury, ON
P3C 1S8

Newsroom and Media Relations

Visit our newsroom for more information on news and events. 

For all media-related enquiries, please contact HCCSSmedia@hccontario.ca.

For non-media-related enquiries about Home and Community Care Support Services and to serve you best, please visit the Contact Us page to access additional contact information.

Forms

TitleSummaryRegionLast ModifiedCategoryFile TypeFile SizeLinkhf:doc_tagshf:doc_categorieshf:file_type
Infusion Therapy – IV Remdesivir Referral Form

North East – Referral form for administering COVID-19 antivirals in North East community nursing clinics.

January 9, 2024pdf225 KBnorth-eastformspdf
Medical Equipment Order Form

Orders with missing information will be sent back to the authorizer for completion and delay order processing. HCCSS Manager approval is required for duplication of equipment. Without approval, the order will not be processed. The default rental period is 30 days.

February 16, 2024, pdf149 KBnorth-eastforms medical-equipment-and-suppliespdf
Medical Supplies Order Form – IV Supplies

Please refer to the most recent Regional Medical Supplies List for additional supplies which can be found on the Home and Community Care website: https://healthcareathome.ca/region/north-east/ (scroll to bottom for forms)

January 26, 2024, pdf106 KBnorth-eastforms medical-equipment-and-suppliespdf
Medical Supplies Order Form – Wound Care Supplies

All orders (new or ongoing) are to be authorized as Regularly Scheduled Delivery (Urban or Rural), *Special Deliveries may only be authorized in exceptional circumstances such as: 1. Patient resume from Hospital Hold
2. Hospital Discharge Home (where medically necessary to facilitate the hospital discharge) 2. SRC-95 EOL Patients to prevent hospital admission

January 25, 2024, pdf166 KBnorth-eastforms medical-equipment-and-suppliespdf
Medical Supplies Order Form – Hospice

All orders (new or ongoing) are to be authorized as Regularly Scheduled Delivery (Urban or Rural), *Special Deliveries may only be authorized in exceptional circumstances such as: 1. Patient resume from Hospital Hold
2. Hospital Discharge Home (where medically necessary to facilitate the hospital discharge) 2. SRC-95 Patients to prevent hospital admission

January 25, 2024, pdf103 KBnorth-eastforms medical-equipment-and-suppliespdf
Medical Supplies Order Form – Urinary Catheters Ostomy Supplies

Please refer to the most recent Regional Medical Supply List for additional information on products and additional supplies. https://healthcareathome.ca/region/north-east/ (scroll to bottom for forms)

January 25, 2024, pdf106 KBnorth-eastforms medical-equipment-and-suppliespdf
MHAN Referral Form

Mental Health and Addictions Nursing Program Referral Form

May 31, 2023pdf122 KBnorth-eastformspdf
Negative Pressure Wound Therapy Clinical Guidelines

*Not a pathway or wound type – use guidelines when NPWT is initiated in conjunction with pathway that is appropriate for wound type.

January 26, 2024pdf178 KBnorth-eastformspdf
North East Medical Equipment Catalogue

For equipment to be delivered same day: the requisition must be received by the Regional Equipment and Supply TA no later than 3:30 p.m. as our Vendor must receive it before 4 pm to ensure same day delivery.
It is important for the therapists to know that the vendor has until 9 pm to deliver equipment ordered for delivery that day. There is no guaranteed delivery time.

January 26, 2024, pdf1 MBnorth-eastforms medical-equipment-and-suppliespdf
North East Regional Medical Supplies Catalogue List

The Regional Medical Supplies Catalogue List identifies the items funded by Homeand Community Care Support Services North East that are available to eligiblepatients who are authorized for Home and Community Care nursing services as perapplicable policies.

January 26, 2024, pdf1 MBnorth-eastforms medical-equipment-and-suppliespdf
North East School Health Services Referral

September 17, 2022pdf1 MBnorth-eastformspdf
North East Telehomecare Referral Form

September 17, 2022pdf1 MBnorth-eastformspdf
Referral for CVAD Through Regional Cancer Program

Referral for Central Venous Access Device (CVAD) Through Regional Cancer Program form

September 17, 2022pdf391 KBnorth-eastformspdf
Referral for NE Home and Community Care Services Additional Notes

September 17, 2022pdf356 KBnorth-eastformspdf
Referral for North East Home and Community Care Services

June 29, 2023pdf730 KBnorth-eastformspdf
Referral for Palliative End-Of-Life Services

November 29, 2022pdf520 KBnorth-eastformspdf
Referral for Services – Medication List

September 17, 2022pdf480 KBnorth-eastformspdf
Wound Care Protocol-Primary Care Provider

September 17, 2022pdf265 KBnorth-eastformspdf