Getting Started

If you feel that you or someone you know would benefit from health care support at home, at school or in the community, Home and Community Care Support Services can open the door to a world of options and opportunities.

We provide a wide range of health care services and resources that are covered through the Ontario Health Insurance Plan (OHIP), and can be provided in a patient’s home or at a nursing clinic. Based on your assessment, we may provide you with the following services: 

  • Nursing 
  • Personal support (bathing, dressing, etc.) 
  • Physiotherapy 
  • Occupational therapy   
  • Speech-language therapy 
  • Medical supplies and equipment (some fees may apply) 
  • Long-term care placement
  • Social work   
  • Nutrition counselling         
  • Other specialized programs and nursing services available as needed 

A care coordinator can provide more information and answer any questions you may have about our services. 

Who is eligible?

Ontario residents with a valid Ontario Health Insurance Plan (OHIP) card are eligible to receive an assessment completed by a care coordinator to further determine eligibility and access a wide-range of home and community care supports. Depending on the services or supports that best fit individual patient needs, there are some additional eligibility requirements depending on the program, which our staff will discuss in detail with you. 

How does it work?

Illustration depicting how to get started in five steps. Step 1, contact us: anyone can make a referral. Step 2, discuss your care needs with a Care Coordinator. Step 3, care plan based on assessment and eligibility. Step 4, first visit with care provider. Step 5, work with care team to adjust plan of care when needed.
*If you are not eligible for our home and community care services, the care coordinator will explain why and will help you find alternatives to meet your needs. They will connect you with community services that are right for you, such as meal services, friendly visiting and adult day programs.

Ready to make a referral? We’re here to help.