North West area
We are now Ontario Health atHome (opens in a new tab) , a single organization coordinating local home and community care, long-term care placement and help finding services in the community. Our name has changed but our services remain the same. Patients continue to work with the same patient care teams and can contact us the same way.
Information and Referral
310-2222
Toll-free:1-800-626-5406
Fax1-807-346-4625
TTY:711
Visit North West Healthline
North West Area Office Locations
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Thunder Bay
961 Alloy Drive
Thunder Bay, ON, P7B 5Z8
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Kenora – By Appointment Only
3-35 Wolsley Avenue
Suite #3
Kenora, ON, P9N 0H8
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Dryden – By Appointment Only
6-61 King Street
Dryden, ON, P8N 1B7
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Fort Frances – By Appointment Only
110 Victoria Avenue
Fort Frances, ON, P9A 2B7
Compliments and Concerns?
Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways:
Email: nwpatientrelations@ontariohealthathome.ca
Toll Free: 1-800-626-5406 Ext. 2283
Mail: Ontario Health atHome Compliments and Concerns
Attn: Patient Relations
961 Alloy Drive
Thunder Bay, ON
P7B 5Z8
Newsroom and Media Relations
Visit our newsroom for more information on news and events.
For all media-related enquiries, please contact media@ontariohealthathome.ca.
For non-media-related enquiries, please visit the Contact Us page to access additional contact information.
Accessibility Documents
Publications
Forms
| Title | Summary | Region | Last Modified | Category | File Type | File Size | Link | hf:doc_tags | hf:doc_categories | hf:file_type |
|---|---|---|---|---|---|---|---|---|---|---|
| Adult Infusion Therapy Intravenous Remdesivir Referral Form | Referral form for administering COVID-19 antivirals in North West community. | North West | January 4, 2024 | Forms | 562 KB | north-west | forms | |||
| Application for Determination of Eligibility for LTC | Instructions Form provided by the Ministry of Long-Term Care under the Fixing Long-Term Care Act, 2021. If you wish to be admitted to a long-term care (LTC) home, you must fill out this form. This information is required by Ontario Health atHome, the designated placement co-ordinator for LTC homes, to determine if you are eligible for admission. Ontario Health atHome may collect additional personal health information from your health care providers | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central | April 1, 2025 | Forms | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central | forms | ||||
| COPD and Heart Failure Telehomecare Referral Form | … | North West | September 17, 2022 | Forms | 867 KB | north-west | forms | |||
| COVID-19 Remote Monitoring Program Referral Form | Patients enrolled in the COVID-19 Remote Monitoring Program use an app on their smartphone to report their symptoms to their nurse. | North West | January 29, 2024 | Forms | 251 KB | north-west | forms | |||
| Demande de détermination de l’admissibilité à l’admission à un foyer de soins de longue durée | Instructions Formulaire fourni par le ministère des Soins de longue durée en vertu de la Loi de 2021 sur le redressement des soins de longue durée. Si vous souhaitez être admis dans un foyer de soins de longue durée (SLD), vous devez remplir ce formulaire. Ces renseignements sont requis par Santé à domicile Ontario, le coordonnateur du placement désigné pour les foyers de SLD, afin de déterminer si vous êtes admissible à l’admission. Santé à domicile Ontario peut recueillir d’autres renseignements personnels sur la santé auprès de vos fournisseurs de soins de santé afin de déterminer votre admissibilité. Santé à domicile Ontario peut également utiliser et divulguer les renseignements aux mêmes fins. | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | April 1, 2025 | Forms | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms | ||||
| Formulaire de demande pour la divulgation de renseignements personnels | Formulaire de demande pour la divulgation de renseignements personnels. En vertu de la Loi de 2004 sur la protection des renseignements personnels sur la santé Veuillez | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | September 19, 2024 | Forms | 229 KB | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms | |||
| Home I.V. Therapy | To ensure that your patient receives I.V. therapy in a timely and efficient manner, be sure to complete ALL areas on this referral form. 24 hour notice may be required depending on availability of the drug, supplies and/or service provider. | North West | April 10, 2024 | Forms | 358 KB | north-west | forms | |||
| Mental Health and Addiction Nurse Referral Form – English | … | North West | September 17, 2022 | Forms | 169 KB | north-west | forms | |||
| Mental Health and Addiction Nurse Referral Form – français | … | North West | September 17, 2022 | Forms | 185 KB | north-west | forms | |||
| Negative Pressure Wound Therapy Referral Form | Note: NPWT will continue to be assessed in the community, and settings may be reviewed based on exudate and patient tolerance. Continuation of NPWT is dependent on wound healing goals being met. Maximum treatment time for NPWT is 8 weeks. | North West | July 15, 2024 | Forms | 87 KB | north-west | forms | |||
| Palliative Symptom Management Kit Order Form | Palliative Symptom Management Kit Order Form, North West | North West | December 11, 2023 | Forms | 123 KB | north-west | forms | |||
| Referral for Ontario Health atHome Services | Referral for Ontario Health atHome Services in North West | North West | June 29, 2024 | Forms | 410 KB | north-west | forms | |||
| Request for Release of Personal Health Information | Request for Release of Personal Health Information under the Personal Health Information Protection Act, 2004 | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | September 19, 2024 | Forms | 2 MB | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms |